As a Senior Software Developer, you will be using your object-oriented development expertise and database knowledge to help us build upon our platforms to provide first class enterprise software to our diverse base of clients and partners in the speech and voice of the customer analytics space. You will be involved in planning, designing, developing, and implementing new products and features into our existing solutions. You will be part of one of our agile teams, participating in daily stand ups and two-week iterations with monthly releases. Teamwork is a critical aspect of this position, and you will be working closely with your development peers as well as other roles such as Product Owners and Quality Assurance, all with the goal of delivering our customers the best experience possible in mind.

Responsibilities

Work on highly distributed, scalable, high transaction systems with micro service architectures
Work on high-volume, low-latency RESTful APIs
Design, build and maintain new and existing features in our products and platform
Mentor and coach team members
Work as a member of an Agile/SCRUM development team, assisting in planning, designing, developing and implementing new functionality based on business requirements

Requirements

6+ years' experience with some of these technologies
- Languages and Frameworks C#
- Data Repositories - SQL Server, Redis, MongoDB
- Other Rabbit MQ
- Incredible coding skills; your programming ability is above average, as demonstrated by a continuous string of successful projects
- Experience designing, building, and extending micro service based architectures
- Interfacing with RESTful APIs

Bonus Skills

Real world experience implementing high-volume, low-latency RESTful APIs
Experience with JavaScript, AngularJS, React, Kafka and Kubernetes
Leadership experience

Benefits

About CallMiner

CallMiner is the global leader in conversation intelligence. Powered by AI and ML, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale. We help our customers to connect the dots between insights and action, enabling them to identify areas of opportunity to drive business improvement, growth and transformational change. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.

CallMiner's core set of values – from teamwork and ownership to success and joy – serve as a touchstone for what we strive to create in a workplace culture and weave through everything we do as a company. We believe that by building a team of brilliant, inspired people, we can truly accomplish amazing things together. We are committed to providing an inclusive and equitable workplace where everyone feels accepted, valued, and understood.

Our strong commitment to a positive workplace has earned us the recognition of a 2021 Top Place to Work by the Boston Globe and a 2022 Top Workplace USA by Energage.

Benefits + Perks

At CallMiner, we believe having a work-life balance is key to being able to deliver your best every day. We strive to offer a well-rounded and generous benefits package designed to provide the coverage options and flexibility to meet both individual and family needs. This includes quality medical, dental and vision benefits, life and disability insurance, reimbursement programs for both fitness and tuition, 401k matching, generous PTO including an annual volunteer day, paid maternity and parental leave, commuter benefits and more.

We are an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, ancestry, disability, sexual orientation, marital status, veteran status, gender identity, or any other characteristic protected by applicable federal, state or local laws.

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Senior Software Developer