Company Description

We are expanding!!! British Hydraulics has an immediate opening for Full-Time Outside Sales/Service Consultant. This position takes responsibility for top line revenue generation.

This is an excellent opportunity to build and foster relationships with oil and gas field, agriculture, trucking, transportation, marine, mining, concrete, rail, disposal, and construction in the province of British Columbia, Alberta, Pacific Northwest – Washington/Oregon, USA. British Hydraulics is an essential support link to the global supply chain and to the industries that keep things moving.

The successful candidate will have a positive attitude to contribute towards the significant vision, and to take ownership of their work. This position requires focussing on delivering the best customer experience, while working closely with department managers.

Established in 1980, our 24,000 square-foot facility has a full machine shop, machine area, separate pump, and service area, and the chroming area with one of the largest chrome tanks in Western Canada! The shop with industrial experienced and knowledgable staff, we pride ourselves as the industry leader and ONE STOP SOLUTION for COMPLETE HYDRAULIC REPAIRS.

Role Description

This is a full-time on-site role for a Service Specialist. The Service Specialist will be responsible for day-to-day sales activities including customer service, maintaining and building client relationships.

Job Responsibilities

•Ability to work well in a team and independently

•Customer Service focus in a team environment

•In depth knowledge of in all aspects of Heavy-Duty equipment and willingness to learn for all product lines

•Respond to inquiries via phone, and email and in person.

•Maintain marketing/promotional material

•Frequent customer visits to Western Canada and States.

•Identify and capture new revenue opportunities from new and existing customers

•Prepare quote and proposal response packages, in conjunction with the supporting teams, and take ultimate responsibility for presentation

•Build and promote strong, long-lasting customer relationships through close cooperation and understanding their needs

•Negotiate contractual agreements with customers that will carry the business forward in a proactive, disciplined way, and bring significant value to the company

•Conduct market research of competitor pricing, and make recommendations to ensure competitive positioning within the industry

Qualifications

•Eligible to work in Canada

•At least 5 years of experience in a sales role in a Heavy-Duty Equipment service sales-focused organization

•Must have a valid driver’s license and clean criminal record

•Organized with an ability to balance multiple projects in a fast-paced environment

•Detail-oriented, with an ability to work both quickly and accurately

•Must be reliable, trustworthy, self-motivated, and able to work independently or with a team

•Must be cellphone literate with knowledge of iPhone device

•Personality. You are creative, friendly, and engaging, ready to take part in team discussions to provide ideas and solutions.

•A desire to grow. You have an interest in actively learning from everyone around you. You believe that the team is best when everyone grows and succeeds with you.

•A collaborative-customer-focused mindset. You are 100% customer-oriented, stressing customer engagement over perfection.

•Communication skills. You have outstanding written and oral skills. You are comfortable working with senior managers at all levels and aren’t afraid to work directly with our customers.

•Team player with the ability to gain inter-organizational cooperation and respect.

•Excellent leadership, interpersonal, communication and presentation skills.

•Ability to work under pressure, using tact, discretion, and good judgment to respond to all requests in a professional and courteous manner

•Excellent written and verbal communication skills in English

British Hydraulics Ltd

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