IT Manager

Brampton Caledon Community Living (BCCL) is an organization that supports individuals with an intellectual disability in partnership with their families and the community to lead enriched and meaningful lives.

Job Summary

Under the guidance of the Executive Director, the IT Manager will supervise the IT team and ensure the effective operations of all technology related systems, applications, services, and hardware within the Brampton Caledon Community Living network. This position will also be tasked with upgrading the department by incorporating new technology, eliminating redundancy, assessing data security and risk, coordinating technology related staff training, and documenting policies and procedures.

The responsibilities of this position are as follows, with other duties as required:

Supervise the IT staff and external vendors
Oversee technology related operations including help desk, network and communications systems, and end-user devices and computers.
Creation and maintenance of policies and procedures related to regulatory compliance, disaster planning and business continuity.
Ensure network and data security.
Ensure all required compliance and best practises.
Work closely with management to recommend and deliver technology-based solutions to meet the organization’s objectives.
Maintain current knowledge of system hardware, networks and software systems implemented; assess short-term and long-term opportunities for improvement and required migrations.
Maintain knowledge of the newest technologies relevant to the organization.

Education and Experience:

Post-secondary diploma/degree or certificate from an accredited college or university in IT related studies
5+ years’ experience in the IT Field
3+ years' experience with Office/Microsoft 365
2+ years' experience with MDM Solutions such as Intune
2+ years' experience with Microsoft Azure and/or other cloud services
2+ years' experience working with and handling escalations with a IT ticket system or help desk
Knowledge of and/or experience with cyber security procedures and best practices
Knowledge of and/or experience with Microsoft Dynamics 365, and SAGE Accpac is an asset
Knowledge of and/or experience in Linux operating systems is an asset
2+ years' experience supervising a team of employees

Employee Benefits

BCCL offers an excellent benefits package:
Full Benefit Plan (including spouse and children)
Retirement saving plan with company match
Starting from 3 weeks of paid vacation for every completed “year of employment”. Vacation entitlement increase to 4 weeks after 3 consecutive years and up to 5 weeks after 7 completed years
10 Statutory holidays, one personal day and 100% paid sick days.

Interested candidates are asked to forward a resume, along with a covering letter.

We thank all applicants; however, only those selected for an interview will be contacted.

Brampton Caledon Community Living is an equal opportunity employer, and we will accommodate your needs as required under the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should any applicant require accommodation through the application, interview or selection processes, please contact the Human Resources Department for assistance.

Brampton Caledon Community Living

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IT Manager