Boshart Industries is based in Milverton, Ontario, (which is located 40 minutes West of Kitchener) with an impressive legacy of over 69 years as a Master Distributor in the plumbing and water well industry as well as a complimentary secondary business in Manufacturing. Our unwavering dedication lies in cultivating excellence among our employees. We achieve this by fostering a secure, enjoyable, and inclusive work environment, where achievements, milestones, and successes are regularly recognized and celebrated.

At Boshart Industries, we are committed to both the personal and professional development of our employees. By combining our extensive experience with a steadfast commitment to creating an empowering workplace, we continue to thrive as an industry leader.

Learn more about Boshart Industries. Click the link below

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JOB SUMMARY:

The IT Manager is responsible for leading the IT department, managing and developing a team of IT professionals, and ensuring that all technology systems meet operational needs and business objectives. This position involves strategic planning, cross-departmental collaboration, and a hands-on approach to problem-solving, ensuring the organization stays competitive and innovative in the industry.

MAJOR RESPONSIBILITIES:

Strategic & Operational Responsibilities

IT Strategy & Roadmap: Develop and implement a technology roadmap that aligns with business objectives. Assess emerging technologies and lead initiatives to improve system efficiency, security, and performance.
Budgeting & Resource Allocation: Manage the IT budget effectively, including expenditures on hardware, software, licensing, and staffing needs. Allocate resources efficiently to support both day-to-day operations and long-term projects.
Project Management: Oversee and drive IT projects from conception to completion, ensuring they are delivered on time, within budget, and in line with organizational needs.

Leadership & Team Development

Team Management: Recruit, lead, and develop a team of IT professionals, fostering a collaborative and innovative work environment.
Training & Development: Identify skill gaps and arrange for necessary training, ensuring team members stay current with industry best practices and technological advancements.

Technical & Security Oversight

Systems Management: Ensure optimal performance, reliability, and security of all IT infrastructure, including networks, servers, and databases. Implement preventative maintenance and monitoring practices.
Cybersecurity: Help to develop and enforce cybersecurity policies, ensuring the protection of company data and systems. Stay updated on potential threats and emerging security technologies.
Vendor & Stakeholder Management: Collaborate with external vendors and internal stakeholders, negotiating contracts, managing service-level agreements (SLAs), and ensuring vendor solutions meet company standards.

Support & Collaboration

Technical Support: Provide guidance and support to end-users and department leaders, helping troubleshoot issues and ensuring smooth day-to-day IT operations.
Cross-functional Collaboration: Partner with various departments to understand their technological needs and support their objectives through tailored IT solutions.

MINIMUM QUALIFICATIONS:

Education: Bachelor’s degree in computer science, Information Technology, or a related field.
Experience: Minimum of 5-7 years in IT management or a similar leadership role.

PREFERRED QUALIFICATIONS:

Advanced Degree: Master’s degree in Information Technology, Business Administration, or related field.
Familiarity with Compliance Standards: Knowledge of industry regulations and standards (e.g., GDPR, HIPAA, PCI-DSS) relevant to IT and cybersecurity.

TECHNICAL KNOWLEDGE/EXPERIENCE:

Infrastructure: Proficiency in managing network infrastructure, including LAN/WAN, cloud environments, virtualization (e.g., VMware, Hyper-V), and disaster recovery planning.
Systems Administration: Experience with managing Windows, database systems (e.g., SQL), and storage solutions.
Cybersecurity: Strong knowledge of cybersecurity principles, firewall management, VPNs, and anti-virus software. Familiarity with risk management and data protection policies.
Enterprise Software: Experience with ERP systems in particular Microsoft Dynamics, CRM software, and Microsoft 365 (or similar office productivity suites).
Project Management: Proven experience in planning, executing, and overseeing IT projects.

BEHAVIOURAL: Demonstrated ability to apply the following behavioural competencies on the job,

Leadership & Communication - Strong leadership and interpersonal skills, with the ability to communicate technical information effectively to both technical and non-technical stakeholders.
Problem-solving - Excellent analytical skills with a proactive approach to identifying and resolving IT challenges.
Adaptability - Ability to adapt to changing business needs, priorities, and technologies
Team Work - Working effectively and productively with others
Organization and Planning - Utilizing logical, systematic and orderly procedures to meet objectives
Decision Making – Utilizing effective processes to make decisions

This job description does not imply that these requirements are the exclusive requirements of this position. This position requires the performance of additional related duties as needed.

Boshart Industries is an equal opportunity employer and value diversity at our company. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We are committed to making our interview process fully accessible for people of all abilities. Accommodations will be provided upon request, to support candidates’ participation in all aspects of the recruitment process. If you require an accommodation for the recruitment/interview process, please let us know to ensure that the appropriate accommodations are in place.

Boshart Industries

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