How will you make an impact with BMC?

BMC Networks is looking for a Project Implementation Engineer to join the Project team. You will have the opportunity to jump into a fast-paced, ever-changing environment and help our clients implement forward-thinking technology solutions. You will work with a team of IT professionals who, like you, are self-starters and problem-solvers with the ability to work under pressure and still find ways to laugh. You will gain exposure to emerging technologies and be tasked with challenging opportunities to implement them, thereby transforming our clients' IT infrastructures.

What will you do, day-to-day?

You will be a member of an award-winning managed IT services provider that provides technology solutions for professional services businesses, primarily law firms, across Canada. You will be working in downtown Vancouver and serving clients across Canada. As an experienced member of BMC's technical team, you will provide technical support and implementations services for clients, enabling them with Microsoft's fast-developing cloud technology to help them to be more productive and competitive. This will include:

Managing full project life cycles, including communication, scheduling, and setting expectations with clients
Serving as an escalation point for the Support team as needed
Proactively collaborating with the Strategy and Support teams

What will you bring to the team?

5+ years of progressive IT experience, preferably in the managed service industry
Basic understanding of project management practices
Ability to prioritize and organize, handling multiple projects and deadlines
Demonstrated sound judgment and decision-making skills
IT skills related (but not limited) to:
Windows Server, Windows 10, Microsoft Azure, and O365 administration and migration
Microsoft Remote Desktop services
VMware vSphere
HP ProLiant Server hardware
SonicWall
LabTech or other RMM systems
ConnectWise or other PSA systems
Network appliances such as routers, switches, and firewalls

Values aligned with ours:
Fun - We take our work seriously, but not ourselves
Integrity - We do what we say we will do
Professionalism - We are the professional IT company for professional services firms
Service - We exist to serve our clients and each other
Unity - We are all equally responsible for our success

Who are you, really?

Genuinely enthusiastic about helping people
Patient when solving issues with end users of varying technical aptitudes
Professional in the way you present yourself and communicate with others
Eager to continually learn and grow
Willing to take and share the credit for wins
Solution-oriented, a problem-solver who possesses a "get it done" attitude while paying attention to detail along the way
Comfortable in an environment where priorities and plans change rapidly but with intention
Looking to have fun, laugh, and not take things seriously all of the time!

What is it like to work at BMC?

You will be valued for the unique skills, experience, and personal qualities you bring to the team. We are committed to maintaining a healthy workplace culture that promotes trust, teamwork, and opportunities for growth. Some of the ways we put this commitment into action are:

All-Hands meetings, where we share our wins and challenges, and we recognize our Core Values All-Stars
BrewHaHa events, where we gather to celebrate the week's end with drinks and games
Ninja of the Month and Samurai of the Year awards
Regular team events, including scavenger hunts, hikes, bowling, and more
Winter holiday party and summer BBQ for employees and family
Recognition and appreciation of tenure, including anniversary celebrations, additional vacation time for employees with 5+ years' service, and opportunities to mentor newer employees
Comprehensive health benefits plan (upon completion of 3-month probationary period), including extended health, dental, and vision care, life insurance, short-and long-term disability leave, and an employee assistance program
Additional BMC benefits, including a birthday lunch and gift, a health and wellness allowance, paid time off options, and profit sharing opportunities

Since the pandemic, our workplace has been hybrid with most of our employees dividing their time between home, office, and client sites. Currently, the Project team is working Mondays and Thursdays at BMC's downtown office and 3 days per week at home, with time on client sites as needed.

If this sounds like the opportunity you're looking for and you're enthused to empower clients with IT services that will leverage the value of their services, click the "Apply For This Job" button. We can't wait to hear from you!

Please note that only those who have been short-listed will be contacted for an interview; however, we thank all applicants for their interest!

Job Type: Full-time

Salary: $60,000.00-$75,000.00 per year

BMC Networks

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Project Implementation Engineer