Our vision is a world that embraces people with complex special needs.
Our mission is to create supportive nurturing communities that enable residents to develop to their maximum potential and enjoy an exceptional quality of life.
To achieve our vision and mission we strive for excellence in every aspect of care and create individualized programs that are developmentally focused, family involved, relationship based, competence centered, trauma informed, and ecologically oriented.

The Blossom Group (Apple Blossom Village and Blooming Acres) provides a home for people with complex special needs. Through our therapeutic live-in programs, we support children, youth, and adults through a range of cognitive, social, and emotional issues, including Autism Spectrum Disorders, neurobiological and developmental disabilities, and those with coexisting mental health and behavioural issues.

We are seeking a skilled IT Manager, to lead and oversee our Computer Automation and Administration team!

Core Responsibilities

Provide effective leadership, guidance, and mentorship to the IT associates.
Design, develop and/or implement strategic plans for the IT department and business solutions in line with organizational goals.
Oversee Computer Automation Administration team to monitor progress and address any issues.
Leverage organizational knowledge, IT systems and standards to develop, maintain and execute system roadmaps.
Assist in the resolution of recurring issues (problem management).
Provide advanced technical support for escalated incidents (Tiered incident management).
Direct the design, configuration, and maintenance of network infrastructure components, including routers, switches, firewalls, and access points.
Drive the development of computer automated processes using tools such as Microsoft Power Automate and SharePoint to streamline operations.
Lead efforts to enhance network security measures, including firewall configurations, intrusion detection systems, and access controls.
Ensure compliance with industry standards, regulations, and best practices related to network security and data privacy.
Other duties as assigned.

Qualifications and Requirements

Education: Must have a bachelor’s degree or equivalent undergraduate degree in a relevant field such as computer science, information technology, or a related discipline
Work Experience: 5 years of progressive experience in IT.
Experience with the following operating systems: Windows, MacOS, iOS, iPadOS, Android, ChromeOS.
Solid understanding and experience in Microsoft 365 administration, including how to configure, manage, and troubleshoot the various components of the platform, including issues related to Exchange, OneDrive, Teams, Forms, Power Automate and SharePoint.
Experience with SharePoint Intranet site development.
In-depth knowledge of network infrastructure, process automation, and data center management.
Excellent verbal and written communication skills.
Ability to communicate technical information to non-technical stakeholders.
Perferable Certifications: Microsoft Certifications or equivalent Microsoft Certified Systems Engineer (MCSE) certifications.
Cybersecurity Certifications: CompTIA Security+ or CISSP certification or equivalent.
Network certifications: Microsoft Certified Network Associate, CompTIA Network+, Cisco Certified Network Associate or equivalent certification.

Note: This position is fully on-site.

Job Types: Full-time, Permanent

Salary: $63,000.00-$72,000.00 per year

Benefits:

Dental care
Extended health care
Paid time off

Schedule:

8 hour shift
Monday to Friday

Education:

Bachelor's Degree (required)

Experience:

IT: 5 years (required)
Cybersecurity: 2 years (required)
Networking: 2 years (required)
Supervising: 1 year (required)

Ability to Commute:

Minesing, ON L9X 1K1 (required)

Work Location: In person

Blossom Group

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IT Manager