Our goal at BCI is to raise the bar in IT for small and medium businesses; bringing reliability, sustainability, and scalability to what are often over-looked systems. This Network Admin role is a key part of BCI’s proactive approach to IT and Cyber Security because we believe the best support ticket is the one that never happens. The successful candidate will work directly with clients and other BCI team members as part of the both the Professional Services and Network Administration teams.

When faced with new or unknown hardware systems and software applications, do you have the "knack" to figure them out?

Do you enjoy problem-solving and are you confident in your ability to think "out-of-the-box" when faced with new challenges?
Do you value integrity, working as part of a team and pursing group goals by utilizing organizational best practices?
Are you conscientious, have an entrepreneurial spirit, enjoy working with clients, and provide exceptional customer service?
Are you detail orientated and enjoy making sure that systems are optimized?

If you answered yes to these questions and you have the experience we are looking for; we would like to talk to you!

At BCI we do one thing really well. Networked systems.

Can you support and optimize systems in diverse environments?
Responsible for all the buzz words: Firewalls. Switches. APs. Routers. Virtual and Cloud. Network Monitoring. RMM. MS 365. G-Suite. Azure. Back up. Servers. Workstations. Mobile. Security.
You will be working directly with client’s systems, maintaining, and supporting them; BOTH at the client site and from our office.
Follow up, documentation and a high attention to detail are critical, so you need to be awesome at them all.

 Does this sound like you?

Minimum 3-year technology diploma in network engineering, network security, or related field from a recognized post-secondary institution; with 3-5 years hands-on Industry experience; it’s preferred
Technically competent and understand all things networked; wired or wireless, virtual or on prem, Window or Mac, Laptops or Desktops, Servers, Backups
Able to support Windows Server environments; Active Directory, Group Policies, Monitoring (computers and network components) to client sites
Possess a high attention to detail with solid time management and follow up skills are a must
Able to troubleshoot and problem-solve issues with a cool head and sometimes under pressure
Communicate effectively with clients either face to face, over the phone or in writing, with attention to grammar, punctuation, capitalization, etc.
Strong working knowledge of MS Office applications such as Excel, Word and Outlook
Familiar with ticketing systems, time entry & IT documentation
Able to work independently without direct supervision
Possess the ability to provide exceptional onsite and over-the-phone customer service
Flexible to adapt to changing client needs and schedules in dynamic working environments
Possess a valid driver's license and have access to a reliable vehicle so you can travel independently within SWO
Hours of work mainly from our office, Monday to Friday - 9:00 am to 5:00 pm. But like any position in IT, some evening and weekend work is required (this is NOT a remote position)
Willing to support the implementation of projects as needed

Wouldn’t it be nice to work for a company where you know the team actually has your back? To work in an environment where you can be real, honest and have the hard conversations? That work-life balance is discussed and is taken seriously?

Are you passionate about IT and Cyber Security?

Are you ready to work with the IT company people actually like to talk to, Apply now!

Applications will only be accepted via the online application systemhttps://hrfusioncareers.prevueaps.com and select Network Administrator

No applications will be accepted via email. Applications will be screened as received, please apply immediately.

Job posting will remain open until position is filled.

We thank all applicants for applying. Please be advised that only qualified applicants will be contacted.

BCI are equal opportunity employers. We welcome applications from all interested parties. If you are a person with a disability and have a question or require assistance with the application process, please contact christina (at) birmingham.ca or 289-895-8948.

Job Types: Full-time, Permanent

Salary: $32.00-$35.00 per hour

Additional pay:

Overtime pay

Benefits:

Casual dress
Company events
Dental care
Employee assistance program
Extended health care
On-site parking
Paid time off
Profit sharing
Tuition reimbursement
Vision care

Schedule:

Day shift
Monday to Friday

Application question(s):

Are you legally entitled to work in Canada?

Experience:

Network administration: 3 years (preferred)

Licence/Certification:

Driver's Licence and Access to Reliable Vehicle (required)

Birmingham Consulting (BCI)

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Network Administrator