Who We Are

BEworks is the world’s first management consulting firm, Research Institute, and Academy dedicated to solving business and policy challenges using Behavioral Economics. Our team provides scientific research, evidence-based strategies, fully implemented solutions, and training to Global 1000 companies and governments. Our mandate is to transform society and the economy though the science of behavioral change.

The Opportunity

We are looking for an IT Specialist to join our team at BEworks! As the IT Specialist, you will be responsible for supporting and ensuring the delivery of IT services to BEworks employees. You will oversee the overall performance of the company’s computer systems and networks, procurement of IT hardware and software, manage software licenses, and ensure that all systems run smoothly and efficiently. In addition, you will maintain and upgrade hardware and software, provide technical support, and create and maintain our IT security and data privacy policy. This will be a 6 month contract to start with the possibility of becoming permanent.

What You Will Do

- Support, fix daily issues, and maintain hardware and software of our computer systems
- Install, troubleshoot, test, and implement security features
- Proactively respond to all security and privacy threats and issues
- Troubleshoot and provide technical support to employees as needed in a timely manner
- Network maintenance and management
- Manage the implementation and development of IT related infrastructure
- Assist with the allocation of IT costs and IT asset registry as necessary for updates and upgrades
- Manage the inventory and set up of laptops for new hires and existing staff
- Provide basic training to new users on both hardware and applicable software
- Manage IT purchases and build relationships with suppliers
- Identify opportunities and recommend solutions to enhance or improve current IT and business processes
- Perform new installations and updates for IT equipment including laptops, printers, video conferencing, etc.
- Assist in creating a company wide data security and IT policy
- Manage the software roll out of new systems internally
- Assist with projects or special initiatives as needed

Your Background and Skills

- University degree/College Diploma in Information Technology or related field
- 5+ years of related work experience
- Experience with managing Microsoft licensing and applications (SharePoint, OneDrive, Teams)
- Ability to support and troubleshoot IT systems effectively
- Exceptional communication skills with an ability to communicate technical matters effectively
- Adjust to changing priorities and manage time effectively
- Client and vendor relationship management skills
- Demonstrated proactive approach to problem solving with strong decision-making ability
- Work independently to deliver and meet business needs
- Experience with managing audio visual needs set for large events would be asset

We welcome and encourage you to apply even if you do not think you might meet all the specified qualifications above. Though we thank you in advance for submitting your application, only qualified, selected candidates will be contacted.

BEworks adheres to all necessary Public Health & Safety measures as it relates to COVID-19 and protecting its employees and the safety of its community. We are temporarily operating remotely due to the COVID-19 pandemic and will return to our office space in Toronto when it is deemed safe to do so.

You must be legally eligible to work in Canada to apply.

BEworks is committed to building a diverse workforce representative of the communities we serve. We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. Accommodation will be provided in all parts of the recruitment and assessment (if applicable) process as required under BEworks' policies and procedures. Applicants must make their accommodation needs known when first contacted by the recruitment team.

Job Type: Contract

BEworks

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IT Specialist