Company Description

Freshline is one of Canada’s premier processors of fresh-cut, value-added fruits and vegetables. We offer an extensive line of fresh-cut produce items to the foodservice, retail, and manufacturing sectors.
At Freshline Foods, we have the expertise to custom cut and pack any fresh fruit and vegetables to enhance quality and shelf life. We also offer private label programs.
All our manufacturing processes follow the strictest food safety guidelines in our industry and our full-time quality assurance team ensures all operations abide by HACCP/ G.M.P food safety guidelines.

Job brief

Our company is looking for IT technical support to join the team. The job holder will be the point of contact for internal IT matters and liaison with the external consulting group. This is a junior role open to applications with low experience.

Responsibilities

On-premise Server:

Monitor and maintain on-premise servers
Perform patching and updating for the servers.
Troubleshooting and resolving issues to ensure the security and availability of all servers.
Manage User access to servers.
Monitor and maintain Server Data Storage topology.
Monitoring backup, data transmission, and connectivity from all devices to the servers.
Monitor the company Firewall and Email Gateway.
Response to potential security breaches, or real-time alerts.
Ensure that all servers work seamlessly and securely.

Networking:

Managed the company's Wire, and Wireless network.
Install, configure and deploy switches and Access Points
Install new Ethernet cable, drop.
Ensure the seamless connection for all computer and mobile devices within the facility.
Resolve any connection issues.

Hardware:

Configure, and install computer hardware (Computer, Thin Client, and Laptop).
Maintain, and monitor all company’s printers and scanners and print queue.
Install, replace, and order parts as needed.
Configure, and maintain all Mobile computers, and ensure their connectivity to the network and to the company’s ERP environment.
Perform patching and troubleshooting all Mobile Computers.
Provide hardware solutions if required.

Application:

Install, and configure applications for users.
Troubleshoot any software-related issue.
Managed the company's All-In-One ERP system.
Configure the ERP to meet requirements for daily operation.
Create and manage reports from the ERP
Manage print queue from the ERP
Design & program labels as requested.
Troubleshooting, and providing advice for different levels of users when it comes to ERP.
Manage the security access for all users and groups.
Work with software providers to address issues from users and systems.
Take part in projects to improve the ERP system or develop new features.

Access Control and CCTV System

Manage and Monitor the company Access Control system
Provide Fob for employees as requested. Configure door schedule
Maintain and manage the CCTV System
Install, configure, and troubleshoot cameras.
Provide records for management per request.
Ensure that security and data privacy meet the industry standard.

User Support:

Provide support for internal employees related to hardware, software, printers, and ERP.
Take part in projects to improve the company's IT Infrastructures.
Provide advice and insight to improve business operations using IT expertise.

Job Terms

Job Type: Permanent Full-time,
Probationary Period: 3-months
Work Location: 2501-A Stanfield Rd, Mississauga ON, L4Y 1R6
Shift Requirement: Monday to Friday
Compensation: $50,000 - $70,000 per year depending on experience.
Benefits: Group Benefits entitlement upon completion of probation time

Requirements

College degree, bachelor's degree, or equal certificates.
Experience in managing IT Infrastructure
Experience in providing IT support for all levels of employees in the organization.
Familiar with Cyber Security practices.
Experience with any ERP is a plus
Familiar with Windows server (2012, 1019, 2021), Windows OS, Mac OS, Android, and iOS.
Familiar with Active Directory, Server Management, and Services.
Familiar with networking technologies including protocols, cabling, and switches.
Familiar with LAN, DHCP, IPv4, DNS, VPN.
Familiar with email protocols such as POP, IMAP, EAS, MAPI/ EWS
Experience with customized email servers is a plus.
The ability to travel between 2 facilities
The ability to perform hands-on analysis and fix the issue on the spot.

Freshline Foods Ltd. provides reasonable accommodations at any stage in our hiring process. If you are an individual with a disability and need assistance in completing your application, please contact our Human Resources Department by submitting this application.

We thank all applicants for their interest. However, only those selected for an interview will be contacted.

Bamford Produce Company

New Jobs

IT Technician