We are expanding our Solutions Engineering team under Digital Trust Services (DTS) to accelerate client adoption of our next-generation consumer identity services into new markets and world regions. We were formerly SecureKey, a highly-successful startup based in Toronto now part of the Avast family. If you live to think critically and problem solves and are excited to work with our diverse clients to engineer identity solutions and immediate impact on identity management, then check out this opportunity.

You are someone who thrives in a dynamic, fast, client-facing environment working with both technical and non-technical customers explaining complex technologies and their implications in simple plain language. You will partner internally with our architects and engineers to understand the nuts and bolts of our products at a deep and technical level from design to delivery, understanding all features and capabilities, and be able to translate that understanding to our external clients. You will also partner externally with technical architects and engineers from our client organizations to understand their systems requirements and constraints to architect and implement innovative technology solutions and API integration patterns allowing for rapid, powerful, and valuable solutions.

The ideal person for this role is someone who’s technically sound, but also a people person who will champion our client's needs while accurately assessing our capabilities against their desires. You will be client-facing with mostly technical, but sometimes non-technical people. This is a specialized and multi-faceted role where you’ll need to partner with our technical teams from architecture, engineering, and operations, as well as sales and project management. The ideal candidate should be comfortable learning on the fly, understanding a client’s systems landscape, and working to integrate our identity solutions within this landscape.

Responsibilities:

This role focuses on working with our product APIs and implementing them in a solutions engineering capacity in client environments
Define identity solutions and implement our products into diverse client systems environments
Develop solution architectures and API integration patterns to interface with client systems
Understand our identity products at a very technical level and express product capabilities, answer client questions, describe technical aspects of all product components, and prescribe paths to integration in plain English
Champion new features and user experiences based on client feedback
Participate in testing of new identity products
Contribute to technical documentation
This is NOT a DevOps role; you will be a prime solutions architect/engineer working with APIs, web authentication, and network standards

Tech you know:

REST API integration and tooling (Postman, curl)
Web auth standards (OAuth 2.0, OpenID Connect, SAML)
Network security and encryption (HSM, OpenSSL, TLS, Symmetric, and Asymmetric key schemes)
Networking / Firewall concepts
Built-in Web browser debugging tools plus SAML tracers and JSON viewers as applicable.
RDMS technologies (PostgreSQL and MySQL/MariaDB)
Cloud integration (AWS preferred, Azure and GCP would be an asset)
DevOps principles (Terraforming, Ansible, containerization/Docker/Podman)

Who you are:

Client-facing focused, able to work with external technical and non-technical people in a respectable environment
Problem solver and innovative solutioning capabilities
Educating and positioning technology solutions
A seeker of the best solution for a given problem
Able to test and demonstrate API integrations
An internal and external team player

Nice to have:

Mobile development exposure (iOS, Android)
Web application development and prototyping (web apps, debugging, etc.)
Identity and Access Management services (e.g. ForgeRock, ISAM, etc.)
Infrastructure-as-code (Ansible, Terraform)
Linux administration experience
Writing technical documentation
Select industry experience (finance, insurance public sector, telecommunications)

We Offer:

An amazing and truly international work environment
An exciting product portfolio
Opportunities for professional growth
Flexible working hours, home or/and office
Bonus scheme
The chance to join a major global tech company
Unlimited Personal Time Off - because each of us needs enough time to relax
Whole-life flexibility - we empower our employees to choose where, when, and how they work

Sounds exciting? We look forward to hearing from you.

Avast does not accept unsolicited resumes from recruiters or recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team, even in a situation when the relevant candidate is employed by Avast.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Identity Solutions Engineer