IT Coordinator (Full-time, Permanent)

At the Atlantic Association of CBDCs, our success is rooted in making a difference for small business and community economic development in rural communities.

Join our team and be part of an organization that adds value to our communities, cares about its staff, and creates a supportive workplace.

Reporting to the Chief Operating Officer, the IT Coordinator is responsible for supporting and maintaining information technology systems and networks. The IT Coordinator ensures IT service continuity as well as infrastructure improvements and growth.

This key role operates in a cross-functional team environment and collaborates with internal staff and external contacts; both on a technical and administrative level. Working closely with the MIS committee, the 45 CBDCs and association offices across Atlantic Canada, and with third-party service providers, the IT Coordinator ensures efficient and timely delivery of technology services to the CBDC network.

KEY ACCOUNTABILITIES

Research, evaluate, and select appropriate technology solutions
Identify leading edge technologies and best practices to be implemented throughout the organization
Be the primary point of contact for IT vendors
Liaise with vendors to handle change requests, rollouts, implementations, or issues on an ad hoc basis
Coordinate internal resources and third parties/vendors for the flawless execution of IT projects
Plan and monitor IT budget
Purchase, monitor and adjust software licenses
Reconcile vendor accounts
Analyze and manage risk
Participate in business continuity management
Collaborate with internal teams to determine security needs
Monitor networks to ensure maximum up time
Supervise IT Navigator position and monitor help desk metrics to ensure issues are being resolved in a timely manner
Identify IT related training needs and organize training delivery for the entire organization
Produce ad hoc management reports
Coordinate other technical services (ex., AV, simultaneous interpretation)
Perform other duties as assigned

EDUCATION / CERTIFICATIONS

An undergraduate degree or diploma in Information Technology, Computer Sciences, Business Administration, or another related field.
CompTIA A+ or CompTIA Network+ (preferred but not required)

EXPERIENCE

Five or more years related/transferable IT and management experience supporting a small or medium size organization
Microsoft SQL Server and SQL Server Management Studio
Microsoft Windows Servers in a Windows Azure Active Directory environment

KNOWLEDGE, SKILLS, AND TRAITS

Sound understanding of fundamentals and best practices relative to IT Security
Strong understanding of technology policies and governance
Basic project management skills (managing tasks, resources, scope, and budget, identifying and mitigating risks)
Strong interpersonal and communication skills (technical and nontechnical)
Ability to present ideas in business-friendly and user-friendly language
Ability to build and maintain collaborative relationships with vendors and stakeholders
Proficiency in both official languages (an asset)

OTHER REQUIREMENTS

Physically fit and able to lift and manipulate server and desktop equipment
The successful candidate must be willing and able to travel and have a valid driver’s license (driver’s abstract will be required)
Proof of Covid-19 vaccination

WORKING CONDITIONS

The regular work week is 35 hours, although flexibility in work hours including occasional nights and weekends may be required (especially when travelling).
Some travel to various sites within Atlantic Canada as needed.

COMPENSATION (Salary and Benefits)

The salary band for this full-time permanent position is $72,930 to $85,800 depending on the qualifications, designations, and experience of the applicant
This position is eligible for a health spending account

DIVERSITY, EQUITY, AND INCLUSION

We value and accommodate unique differences to ensure that everyone has the opportunity and is supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

HOW TO APPLY

Please provide a resume and a note describing how this position is a good fit for your professional path, skills, and interests.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Salary: $72,930.00-$85,800.00 per year

Benefits:

Dental care
Extended health care
On-site parking
Vision care

Schedule:

8 hour shift
Monday to Friday

Ability to commute/relocate:

Mulgrave, NS B0E 2G0: reliably commute or plan to relocate before starting work (required)

Application question(s):

Please describe how this position is a good fit for your professional path, skills, and interests

Education:

Bachelor's Degree (preferred)

Experience:

Information Technology: 5 years (preferred)
Microsoft SQL Server: 1 year (required)
SQL Server Management Studio: 1 year (required)

Language:

English (required)

Licence/Certification:

Driving Licence (preferred)
CompTIA A+ or CompTIA Network+ certification (preferred)

Willingness to travel:

25% (preferred)

Application deadline: 2022-10-30
Expected start date: 2022-10-31

Atlantic Association of CBDCs

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IT Coordinator