AssemblyAI is a remote-first AI company building powerful deep learning models for developers, startups, and enterprises to transcribe and understand their audio data.

Our Automated Speech Recognition (ASR) models already outperform companies like Google, AWS, and Microsoft - which is why hundreds of companies and thousands of developers are using our APIs to transcribe and understand millions of videos, podcasts, phone calls, and zoom meetings every day. Our APIs power innovative products like conversational intelligence platforms, zoom meeting summarizers, content moderation, and automatic closed captioning.

AssemblyAI's Speech-to-Text APIs are already trusted by Fortune 500s, startups, and thousands of developers around the world, with well-known customers including Spotify, Algolia, Dow Jones, Happy Scribe, BBC, The Wall Street Journal, and NBCUniversal. As part of a huge and emerging market, AssemblyAI is well on its way to becoming the leader in speech recognition and NLP.

We're growing at breakneck speed, and recently announced our Series B round. We've raised $63M in total funding, and are backed by leading investors including Insight Partners, Accel, Y Combinator, Patrick and John Collision (Founders of Stripe), Nat Friedman (Former CEO of GitHub), and Daniel Gross (Entrepreneur & Investor in companies including GitHub, Uber & SpaceX)!

Our ambition is to build an iconic AI company, making advanced deep learning technology accessible to everyday developers through a simple API, good docs, and a great developer experience.

Join our world-class, remote team and help us build an iconic deep learning company!

The Role

AssemblyAI is growing quickly, and we're looking for an experienced IT Systems Administrator who will be responsible for managing our IT systems, working closely with our Compliance Program Manager to ensure security and compliance with relevant regulations, and supporting our team in achieving our business objectives. This role will be crucial in maintaining the smooth operation of our IT infrastructure and ensuring that our organization meets the highest standards of data security and privacy.

Some of your responsibilities will include:

Manage licenses and access to our applications, ensuring that all employees have the necessary tools and resources to perform their job functions effectively.
Maintain an inventory of work devices, establish update policies, and enforce asset hardening (encryption, endpoint protection, screenlocks, password requirements, etc.) to meet industry-standard requirements.
Implement and maintain role-based access controls across tools and applications in a growing organization with evolving requirements.
Collaborate with other departments to proactively identify potential security risks and implement appropriate measures to mitigate them.
Build and implement IT helpdesk for all employees—providing technical assistance and troubleshooting as needed
Assist in the onboarding and offboarding processes for employees, ensuring smooth transitions and maintaining the security and integrity of our systems.
Stay up-to-date with the latest trends and best practices in IT security and compliance, recommending improvements and enhancements as necessary.
Contribute to security initiatives and help AssemblyAI achieve and maintain compliance with relevant programs, such as ISO 27001, HIPAA, and GDPR through controls and collection of IT evidence.

You'll love this job if you....

Enjoy working collaboratively with cross-functional teams
Are comfortable with ambiguity and thrive in a fast-paced, dynamic environment
Would like to work in an environment where your efforts can have a large impact

Requirements

3+ years of experience in IT roles with a focus on systems administration, security, and compliance
Strong knowledge of IT security best practices and industry standards
Bachelor's degree in Information Technology, Computer Science, or a related field
Strong knowledge of compliance standards, and regulations, such as ISO 27001, HIPAA, and GDPR

Skills

Be a Driver. You anticipate challenges and opportunities, taking initiative to prevent problems before they arise and capitalize on emerging trends to drive progress towards your goals.
Resolute intellect. You rapidly assimilate new information and skills with a steadfast determination to expand your knowledge and expertise, persisting through challenges and actively seeking opportunities to apply them effectively in your work.
Collaborative. You enjoy working with cross-functional teams and are able to build consensus among stakeholders with competing priorities.

Our Team

Our team is made up of problem solvers, innovators and top AI researchers with over 20+ years of experience in Machine Learning, NLP, and Speech Recognition from companies like DeepMind, Google Brain, Meta, Apple and Amazon. They conduct cutting edge deep learning research and develop novel algorithms & techniques to continually push the state of the art in speech recognition & NLP!

Our team is fully remote, and our culture is super collaborative, low-ego, transparent, and fast-paced. We want to win - and have a flat organization where everyone can openly share ideas (regardless of their title or position) in order to get the best idea.

As a remote company, our team members are given a lot of trust and autonomy to work where and how they want. We look for people to join our team who are ambitious, curious, and self-motivated, and we put a lot of trust and autonomy into everyone on our team. We want to empower everyone to do their best work with whatever tools, structures, or resources they need to perform at their highest potential.

Benefits

Competitive Salary + Bonus
Equity
100% Remote team
Unlimited PTO
$1K budget for your home office setup
New Macbook Pro (or PC if you prefer)
1x/year company paid team retreat

AssemblyAI - Remote

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IT Systems Administrator