Hiring for our client

The Network and Systems Administrator provides expertise and is accountable for developing, supporting, and maintaining complex IT applications, networks and infrastructure, security, projects, and corporate strategic initiatives. You will contribute to the development and implementation of IT projects and strategies in areas such as security, infrastructure, network administration, system integrations, server backing and optimization, user, and application support to ensure all solutions are aligned and encourage the business strategy and goals.

Essential Job Duties

Provide high availability of services with continued assistance and maintenance of infrastructure, networks, applications, and systems within the organization
Maintain network security from internal and external threats and continue to improve our corporate security posture
Coordinate priorities, assignments, and help desk activity to assist our employees to be able to best serve our customers
Act as project manager over large, complex technology projects and initiatives
Prioritize and troubleshoot technology complications, recognize how they impact business operations, and quickly find resolution
Coordinate with network vendors to provide proactive network management services; diagnose and repair network outages working with vendors as appropriate
Prepare and manage network documentation including support knowledgebase, project plans, logical network diagrams, configurations, and security standards
Plan and perform new deployments, version upgrades and bug fixes on routers, switches, wireless controllers as per standards
Execute/Automate network and systems patch update deployment, monitoring and management procedures
Manage helpdesk operations with tier 2 and tier 3 support levels
Other duties as assigned

Qualifications

Education and/or Experience

College degree in the field of computer science and/or some education with 8+ years equivalent work experience in a highly technical field
4+ years of recent experience managing company networks, systems and applications, servers, security, and users

Other Qualifications

5-7+ years in IT managing & resolving technical issues, aiding applications, users, networks, & hardware infrastructure
Perform a wide range of technical management and assistance, from managing 40+ servers in VMWare to assisting 15 store locations, to managing assistance to 200+ users.
Prior experience with day-to-day management of escalated user and system issues, help desk and escalated ticket management
Management-level experience with systems, infrastructure, IT projects, support and maintenance of LAN/WAN/VPN, routers, firewalls, switches, and security
Proven ability to secure and protect company information, data and systems and experience with security best-practices, security awareness and user training
Expertise in VMWare, SAN, Veeam/Backups, and advanced virtualization concepts
Cisco/Meraki networking experience (routers, switches, firewalls), site-to-site VPN, VLANS, and VPN clients
Strong Windows knowledge and experience: Windows 10, Windows Servers, Active Directory, Exchange, SharePoint, O365 expertise
Knowledge of Information Technology operations including best practices for network operations, security, backups, and disaster recovery
Knowledge of management and monitoring systems related to Information Technology
Strong leadership qualities with the ability to make sound, logical decisions
Excellent communication and interpersonal skills; must be able to communicate well with all levels, collaborate and socialize new ideas and solutions
Excellent end-user training and presentation skills
Strong analytical, troubleshooting, and communication skills
Organize and manage internal and external resources to address issues and initiatives
Ability to maintain confidentiality
Ability to be hands-on and work as a team
Ability to prioritize multiple IT projects and adapt to changes and be flexible

Preferred Qualifications

Cisco or Security Certifications
Scripting, PowerShell
Cloud application configuration and integration experience
Web, E-commerce technology experience
ERP & CRM knowledge and experience

Benefits

The following comprehensive benefits plan is offered to Full Time employees:

Health, Dental, Life, and Vision Insurance
401k with company match
Short-term and Long-term disability
Flexible Spending Account
Employee Assistance Program
Pet Insurance

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Arka Technologies

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