Job Overview:

We are seeking a highly skilled CRM Builder and Internal IT Support Specialist who will be responsible for designing, implementing, and maintaining our Customer Relationship Management (CRM) system. Additionally, you will provide internal IT support to ensure the smooth operation of our company’s IT infrastructure. This role requires a proactive individual with strong technical skills and a passion for optimizing business processes through technology.

Key Responsibilities:

CRM Development and Management:

· Design, develop, and implement a customized CRM system tailored to the needs of Homesol Building Solutions.

· Integrate CRM with existing systems and tools to streamline operations.

· Ensure data integrity and accuracy within the CRM system.

· Develop and manage CRM workflows, automation, and reporting.

· Provide training and support to staff on CRM usage and best practices.

· Stay updated on CRM trends and technologies to recommend improvements.

Internal IT Support:

· Provide technical support to employees on hardware, software, and network issues.

· Manage IT assets, including computers, servers, and network equipment.

· Ensure data security and backup processes are in place and functioning properly.

· Perform routine maintenance and updates on IT systems.

· Troubleshoot and resolve IT issues in a timely manner.

· Document IT procedures and create user manuals as needed.

Qualifications:

· Bachelor’s degree in Information Technology, Computer Science, or related field.

· Proven experience in CRM development and management.

· Strong understanding of CRM platforms (e.g., Salesforce, HubSpot, Zoho).

· Experience with IT support, including hardware, software, and network troubleshooting.

· Proficient in database management and data analysis.

· Excellent problem-solving skills and attention to detail.

· Strong communication and interpersonal skills.

· Ability to work independently and as part of a team.

· Certification in relevant IT fields (e.g., CompTIA A+, Microsoft Certified IT Professional) is a plus.

Why Join Us:

· Opportunity to work with a passionate team dedicated to sustainability and innovation.

· Competitive salary and benefits package.

· Professional development and growth opportunities.

· Supportive and collaborative work environment.

How to Apply:

Interested candidates are invited to send a resume and cover letter outlining their qualifications and experience to jobs@homesol.ca with the subject line “CRM Builder and Internal IT Support Application - [Your Name].”

Homesol Building Solutions Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $50,000.00-$90,000.00 per year

Benefits:

Dental care
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Flexible Language Requirement:

French not required

Schedule:

8 hour shift
Monday to Friday

Supplemental pay types:

Retention bonus

Education:

DCS / DEC (preferred)

Location:

Moncton, NB E1C 5Y6 (preferred)

Work Location: In person

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