About AMPD Technologies

The team at AMPD Technologies has been providing high-performance computing and infrastructure solutions to leading companies in the games, visual effects and animation sectors for nearly twenty years. Now, as a founding member of Canada's Digital Technology Supercluster, AMPD is applying its expertise in high-performance computing, intensive data management, processing, and visualization to benefit a broader cross-section of industry partners and projects.

The challenge ahead:

As AMPD Technologies’ newest Senior NOC Network Engineer, you will support the optimization and health of AMPD’s global networks. As a senior member of AMPD NOC you will be responsible for helping to design resilient and secure networks and ensure they remain available at all times. The role will occasionally be customer-facing, prioritizing issues that may arise with our clients, and ensuring swift resolve to maintain uptime. The role will require solid experience with both physical and virtual networks.

Why you’re a great fit for our NOC Team:

You’ve got a great sense of priority and initiative to manage multiple tasks and projects, ensuring our overall infrastructure is in good health while understanding what elements contribute to a critical and priority issue and what can be completed in time.

You believe in clear and consistent documentation to give your team the information they need to manage their roles and ensure that processes and systems have a clear process for all supporting parties.

You are tapped into industry trends and best practices - you follow thought leaders, continually read and attend events to gain new knowledge and implement new practices into our data center to optimize and streamline operations.

You believe in great service to give our clients near and far the attention, communication, and support the need to resolve issues quickly and with sustainable and long-term solutions.

What you’ll accomplish as a Senior NOC Network Engineer:

Network Infrastructure

Participate in strategic planning/design of any new network deployment as well as continually evolve our networks to comply with best practices ensuring maximum efficiency and availability.
Manage network infrastructure and configuration, including switches, firewalls, and VPNs to ensure the network is secure and compliant with all applicable regulatory requirements.
Participate in the budget planning process to ensure proper maintenance agreements are in place on all equipment and life cycle replacement processes are in place.

Data Center Management

Maintain data communication, including fibre infrastructure and connectivity to multiple locations, including all redundancy required for a 24/7/365 environment.
Install, manage and support enterprise applications pertaining to monitoring, logging, virus protection and intrusion detection.
Implement security safeguards to secure the network in compliance with all regulatory requirements.
Assist in the development and deployment of technology necessary to enhance current services.
Work with management, peers and vendors to provide ongoing monitoring, performance tuning and ensure service level objectives are met.

Documentation & DC Optimization

Carry and respond to an off-hours communications device, in order to provide support for systems under management.
Creation and maintenance of troubleshooting and operational documentation for all systems under management.
Actively pursues opportunities, as an individual and as part of a group, to improve knowledge, tools and processes for systems under management.
Responsible for maintaining and enforcing confidentiality and privacy rules pursuant to all applicable regulations.

Your track record will include:

Minimum five years of experience in network administration with at least two years involving data centers.
Windows Server 2019
Linux Servers (Ubuntu, Debian, CentOS)
Demonstrated experience working with: Mellanox/Cumulus, Cisco and Dell, enterprise and data center routing and switching.
Fortinet security appliances
L3 routing protocols BGP, OSPF and Static Routing
IPSEC and SSL VPN, site-to-site and client based
L2 STP, Etherchannels, VPC, MLAG
Syslog, 802.1x, RANCID, NTP, HA, FreeIPA, Prometheus, and Loki
Python, Bash, PowerShell
Experience with Telecom/ISP service install/activation
Experience with OpenStack and/or Kubernetes an asset
Experience with WAN architecture an asset

Location: Canada

To apply, please send your resume with the subject line: “Senior NOC Network Engineer” jobs@ampd.tech.

AMPD is an Equal Opportunity Employer committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

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Senior NOC Network Engineer