About Us:

allCare IT delivers best-in-class Cybersecurity and Managed IT Services to Canadian businesses. Our team is passionate about supporting organizations, reducing cyber risk, and delivering an outstanding customer experience. As a growing company in the ever-evolving IT industry, every team member contributes to our direction and success. We’re looking for a seasoned professional who shares our core values and can bring expertise, professionalism, and initiative to enhance our team.

We believe in:

Humanity.  Valuing our team and clients as individuals and treating them with the respect and empathy all people deserve. We will act with honesty, humility and appreciation in everything we do.

Putting Security First. We will protect our clients with perseverance and innovation.

Wholeheartedness. Do everything with intention and to the very best of our ability.

Role: Senior Network & Systems Design Engineer

We are seeking an experienced and highly motivated Senior Technician. This role is integral to designing, implementing, and managing complex network and systems solutions that meet the unique needs of our clients. You will collaborate with our internal team and our clients, leveraging your experience to enhance and refine our IT infrastructure.

This position offers the opportunity to work with an outstanding team that supports and learns from each other while still having fun. The successful applicant will enjoy exciting and new challenges that feeds their knowledge of and passion for IT.

There is room for growth and managerial opportunities.

Key Responsibilities:

Design, implement, and manage advanced networking solutions, including VLANs, DNS, DHCP, firewalls, VPNs, and routing/switching technologies.
Utilize packet tracing tools like Wireshark for detailed network analysis and troubleshooting.
Lead administration of Windows Server environments, focusing on Active Directory, Group Policy, server migrations, and Hyper-V virtualization.
Manage and implement SharePoint environments.
Engage with Azure & Microsoft 365 Security Stack, including Azure AD, Intune, Conditional Access, Microsoft Purview and Microsoft Defender tools.
Lead and participate in project activities such as client onboarding, cloud migrations, and networking design and implementation.
Serve as an escalation point for complex technical issues, ensuring thorough resolution and client satisfaction.
Proactively seek improvements, staying abreast of industry trends and advancements.

Skills and Experience we’re Looking for:

4+ years of professional experience as a Systems Administrator, Network Engineer, or similar role.
Proven advanced networking experience with a solid understanding of VLANs, DNS, DHCP, firewalls, and in-depth network troubleshooting.
Proficiency in Windows Server Administration, including experience with AD, Group Policy, and server environments.
Hands-on experience with SharePoint management and eagerness to learn Microsoft Purview.
Familiarity with Azure & Microsoft 365 Security Stack is preferred.
Demonstrated operational experience in technical project management and escalated issue resolution.
Strong self-driven initiative, eager to innovate and improve IT solutions.
Meticulous documentation practices, with the ability to maintain comprehensive technical records and diagrams.

Non-Technical Skills

Honest, respectful and humble
Attention to detail, methodical, patient, thorough
Self-motivated with excellent time-management skills
Confident, not arrogant
Excellent communication skills, both verbal and written - must be able to explain technical concepts in non-technical language
Outstanding customer service skills on the phone and in person

What we Offer:

A supportive, close-knit team that supports each other.
A culture that mixes professionalism with humor and values people over profits.
Opportunities to grow your career in Cybersecurity and IT leadership including attending industry conferences.
Opportunities to learn and work with cutting-edge technology.
Support to achieve additional industry certifications that align with your passion.
Competitive compensation and benefits package.
This is a full-time position (40 hours a week)
No after-hours or on-call expectations — enjoy work-life balance while working on exciting, challenging projects.

Requirements:

Proof of Vendor and Industry Certifications
Must be able to work from our Kingston Office
Valid G License
References must be provided and checked
Must be able to pass a Police Background Check (CPIC)

To apply, please submit your resume to: careers@allcareit.com

Job Types: Full-time, Permanent

Pay: $65,000.00-$85,000.00 per year

Benefits:

Dental care
Extended health care
Life insurance
On-site parking
Paid time off

Work Location: In person

allCare IT

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Senior Network & Systems Design Engineer