Ada was founded on land that is the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee, and the Wendat peoples and is home to many First Nations, Inuit, and Métis peoples. We also acknowledge that Tkaronto is covered by Treaty 13 with the Mississaugas of the Credit, and the Williams Treaties signed with multiple Mississaugas and Chippewa bands.

We’re a brand interaction platform that empowers brands to live up to their promises and have more—and more valuable—interactions with the people who love them. Our AI-powered platform has automated over 3 billion brand interactions for the world’s fastest growing enterprises, including Zoom, Facebook, and Shopify. In May 2021, we raised Series C funding of $130M by Spark Capital (early investors of Twitter, Slack, Snapchat), and officially became a global unicorn with a $1.2B valuation!

Looking for more information on who we are? Check us out on ada.cx, Brands Talk podcast series , our blog , LinkedIn , Betakit , BuiltIn , and Instagram .

Our values are our fundamental driving forces for decision making. They are the heart of what we stand for and are critical to our next phase of growth. You can learn more about our values and Ada’s founding story on our Careers page .

We are looking for an HR Coordinator to support people and business initiatives across Ada. The ideal candidate has proven experience supporting a People/HR team in a fast-paced, technology company.

You will be both proactive and reactive, working closely with the People team along with other departments at Ada to drive excellence in our employee lifecycle processes including: orientation, HRIS management, administration management, events coordination, and reports.

The right candidate cares deeply about finding efficiency in processes, is highly detail oriented, sets the bar high for the delivery of People related initiatives, and values building strong relationships with stakeholders.

This opportunity is meant for someone who is looking to kickstart their HR career and our team is committed to providing the mentorship and support as this role grows within the organization.

About You

BA/BS degree in related field, with a minimum 1-2 years of experience in Human Resources or office administration
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Strong organizational skills and attention to detail
Working understanding of human resource principles, practices and procedures
Excellent time management skills with a proven ability to meet deadlines

Outcomes

Conduct all orientations for new Ada Owners globally
Own BambooHR administration - updating profiles, saving documentation, managing the settings, etc.
Write employment change letters (i.e. promotions, merit increases, etc.) along with any bonus/commission letters
Create payroll reports and audit entries in partnership with the HR Advisor and Payroll Manager
Produce BambooHR reports to key stakeholders on a scheduled basis or as needed
Coordinate People related events as needed (i.e. team meetings, support with training sessions, etc,)
Be the point of contact for employees around any questions
Support projects and other ad hoc requests as needed

Benefits

Competitive salary and generous stock option plan
Unlimited vacation
Wellness account
Extended health coverage
Dental/optical/travel insurance
Life insurance
Employee and family assistance plan

Perks

Flexible work schedule
Digital first, fully remote with WFH budget
In-house social worker
Paid parental leave for Canadian and U.S. residents
Development opportunities

About Us

Ada is a rapidly growing digital first company in a thriving AI ecosystem. We optimize our communication, collaboration, and work ethic for the digital world instead of in-person. We are building the workplace of the future to build the customer experience of the future. With flexible working hours, together we'll determine a schedule that fits your style and the requirements of your role.

We are backed by world-class investors, including Spark, Accel, FirstMark, Bessemer Venture Partners, and Version One. We provide our employees with competitive compensation, great health benefits, and ownership in our company.

We believe that unchecked biases disproportionately impact the most marginalized people in society—including but not limited to BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities. We strongly encourage applications from people with these identities or other marginalized communities because we believe that without you, we cannot progress. At Ada, we don’t stand for tokenism. We stand for representation.

Everyone has their own unique talents. Even if you don’t meet 100% of the qualifications outlined above, tell us why you’d be a great fit for this role in your application.

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