Position Title: Network & System Administrator

Location: Edmonton (onsite)

Type: Permanent

The Position

Our client, located in the West end of Edmonton, is seeking a permanent, full-time Network & Systems Administrator for their organization. Your role is to plan, design, develop, and launch efficient business, financial, and operations systems supporting core organizational functions and business processes. This includes gathering and analyzing data supporting business cases, proposed projects, and systems requirements. You are also responsible for generating and compiling reports based on the findings, with probable causes and possible solutions to systems issues. You will apply your proven communication, analytical, and problem-solving skills to help maximize the benefit of IS investments.

What You'll Do

Reporting to the Director of Information Technology and Systems, you will:

System Administration
Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly.
Monitor datacenter health using preexisting management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed.
Maintain internal infrastructure requirements, including laptops, servers, switches, wireless access points, Starlink sat, firewalls, printers, phones, and security updates, support internet, intranet, LANs, WANs, and network segments.
Interact with the help desk and other teams to assist in troubleshooting, identify root causes, and provide technical support when needed.
Perform routine/scheduled audits of the systems, including all backups.
Installs, configures, tests and maintains servers, SAN, and related networking equipment.
Monitors scheduled jobs and computer output for completeness, accuracy, and errors.
Network Management
Perform all critical data backups and secures data according to established procedures.
Installs firmware and security updates on servers, printers, and related networking equipment.
Configure and maintain Microsoft Active Directory.
Install, configure and maintain IPS/IDS, Firewall, Anti-Virus, Anti-Spam, Anti-Malware, etc., for maximum internal network protection.
Maintain Unified Communications, VoIP, and any related equipment, services, and platforms.
Troubleshoot and resolve issues with equipment, and Mobile services.
Maintain all data used for redundancy efforts and assist with remediation efforts as a result of test findings and risk assessments.
Log all computer, terminal, and printer hardware/software problems. Call appropriate maintenance organizations and arrange for repairs.
Assist with software upgrades and installations.
Create scripts for automation of common tasks.
Operational Management
Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in various systems across the organization.
Create system design proposals.
Perform cost-benefit and return on investment analyses for proposed systems to aid management in implementing decisions.
Ensure compatibility and interoperability of in-house computing systems.
Create systems models, specifications, diagrams, and charts to provide direction to system programmers.
Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems and other post-implementation support.
Provide orientation and training to end-users for all modified and new systems.

Mandatories

Post-secondary education in Computer Science or Information Systems, or related discipline or experience/education.
5 years of IS-related experience in HPe Switching, Microsoft Power BI/Apps, Microsoft Access, SQL Development, and system integration.
Minimum ITIL Foundation v3 Certification, additional ITIL certifications are considered an asset.
Skill in promptly detecting, analyzing and resolving computer software and network problems, sometimes with little time or data.
Strong knowledge of patching methodologies and the ability to create new methods as required.
Demonstrate active listening and strong facilitation.
Strong knowledge of Client-Server, Web-based and SaaS applications.
Experience in project management, application design and integration, and cloud computing (specifically Microsoft Azure).
Strong skill in supporting applications and systems, including hardware and software.
Strong ability to research and recommend improvements to the organization's hardware, software and infrastructure.
Strong knowledge of the following Infrastructure components: Telephony (Avaya), Servers (Cisco UCS), Storage (Synology), Network (HPe), Security and Client.
Strong knowledge in the administration and use of the following: Windows Server, Active Directory, IIS, Windows 10\11, VMware, and Exchange Online.
Strong knowledge of monitoring tools and client management tools.
Strong knowledge of mobile devices and device administration.
Strong skill in creating and maintaining technical documentation.
Hands-on experience with networking, routing, switching, Firewalls, VPN, LAN, WAN, troubleshooting, and problem resolution.
Understanding of Layer 2 and 3 network infrastructure.
Exceptional interpersonal and customer service skills, including excellent verbal and written communication abilities.

If you are interested in this position and meet the above criteria, please click the 'Apply for Job' button below to send your resume securely and in confidence directly to the recruiter in charge of this position. We thank all applicants; however, only those selected for interviews will be contacted.

All applicants must be legally entitled to work in Canada.

WE APPRECIATE YOUR INTEREST IN 10 PERCENT RECRUITING LTD.

Equal Opportunity

10 Percent Recruiting is committed to building a workplace where inclusion is valued. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, disability, age, or any other non-merit based or legally protected grounds.

10 Percent Recruiting Ltd.

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